Whilst we want to be able to help as many people as we can, there are some criteria that need to be met in order to access our services due to restrictions from our funders and our insurance:
The person being referred must have a need for housing related support services in order to be able to maintain a tenancy.
The individual must be able to commit to engaging with Hollywell for the duration of their tenancy with us – this includes engaging with weekly Tenancy Clinic visits, completing a Goals Pathway and working towards independence where this is possible.
The individual must be in receipt of disability benefits (PIP, DLA and/or ESA)
They must be able to provide proof of their National Insurance number at the point of referral.
If the individual has been assessed by statutory services as requiring a commissioned care package, this MUST be in place before we can accept the referral.
We can accept Referrals from:
Statutory Services (social care, mental health teams or GPs)
Registered Charities
Some Voluntary Sector Organisations
Care and Support Providers
Unfortunately we cannot accept self-referrals or referrals from family members directly, but we are always happy to talk through our referral processes and signpost to the best way to access our services.
Restrictions
There are unfortunately some circumstances where we will be unable to help – these include certain criminal convictions or behaviours and/or a history of serious damage to property. Each Referral will be assessed on an individual basis and we do not guarantee that we will be able to find you a home.
We are always happy to have a chat if you are unsure whether you meet our criteria – please contact our referrals team on referrals@hollywellhousingtrust.org.ukor 01392 984114 (option 3)
Making a Referral
If you would like to make a referral you can download the forms below, if you have any other issues or questions regarding making a referral please use the the contact form.